FAQ

About products

Under "Add to cart" button in every product page you will find "Ring Size Chart" option. It's our detailed guide on how easily you can find your size. For any extra help you may need, you can anytime contact us!

All of our jewelry pieces are handcrafted and made out of silver 925 in our workshop. Each piece of jewelry is made to order while we use only genuine gemstones and materials. We focus on creating top quality jewelries.

You can find all the details you need by clicking here.

We gladly accept any custom orders. Fill the form with your ideas in this page and let's design your next jewelry together!

1) You can easily pay with any bank card in our site through our order process. Stripe.com is our payment gateaway which takes care that your payments are safely done and without any risk.

2) If you prefer a bank deposit please contact us for more info.

Every jewelry is being created after order. There are no stock items. Everything is created from 0, dedicated to each customer at their own size. To avoid incidents of abandonded packages at post offices, while we have spend time and materials on creating something at a specific size which is difficult to resell, we don't accept COD as a payment method. All payments are upfront as usually happens when products are custom made.

About Shipping

Production time is usually up to 7 days but due to COVID-19 delays or other generic delays it can take up to 14 days. You will get informed immidiately when your order is shipped with a tracking number to track its location. Standard time for delivery is usually 3-4 business days.

No, Ren Jewelry is only an online business. You can ask us though for any details you may want to know about our products.

About us

We are a small team from Greece, Irene and Nikolas, who transform our ideas into unique jewelry. Creation is what matter to us, quality crafts is the way to achieve and share it. 

Our designer and co-founder Irene Ktena is the one who is responsible for all the designs you see under our brand label.

More questions?

Feel free to Contact us for anything you want to ask. We will reply as soon as possible.