All of our jewelry pieces are handcrafted and made out of silver 925 in our workshop. Each piece of jewelry is made to order while we use only genuine gemstones and materials. We focus on creating top quality jewelries.
1) You can easily pay with any bank card in our site through our order process. Stripe.com is our payment gateaway which takes care that your payments are safely done and without any risk.
2) If you prefer a bank deposit please contact us for more info.
Every jewelry is being created after order. There are no stock items. Everything is created from 0, dedicated to each customer at their own size. To avoid incidents of abandonded packages at post offices, while we have spend time and materials on creating something at a specific size which is difficult to resell, we don't accept COD as a payment method. All payments are upfront as usually happens when products are custom made.
We have some standard offers that are available all the time. We give -10% for those who subscribe to our newsletter and order for the first time and -15% for any orders of 2 or more jewelry in cart.
Our discount periods and offers have a maximum of -20% and this is why our products are totally handcrafted and made to order for every customer seperately. Our designs are made to last forever and take a lot of time, effort and expensive materials to be produced so it's not possible for us to give huge amounts of discounts.
Production time is usually about 7 days, maximum 14 days on special occasions (materials or gemstones unavailability/special requests or modifications). You will get informed immidiately when your order is shipped with a tracking number to track its location. Standard time for delivery in Greece is usually 1-2 business days and 5-7 for the rest of the world.
No, Ren Jewelry is only an online business and our only physical location is our workshop. You can ask us though for any details you may want to know about our products.
Our designer and co-founder Irene Ktena is the one who is responsible for all the designs you see under our brand label.